We have all done it, blamed the software and made comments like “My OS (Windows or Mac OSX) is running slow, the software i need to use is running soooo slow, it’s driving me nuts! Why can’t they write software that actually just works!!!”
Well sometimes it’s not the fault of the software. I had a call from a client last week with almost that exact same complaint. The problem was the computer was struggling to start Windows let alone complete any tasks. The machine was needing some simple hardware upgrades anyway, so we duly picked up the computer and brought it back to Dynamic Central to have a look and see what is going on.
Once back on the bench we tried to start the machine and it actually managed to crawl into Windows. Ok thats a good start no disk issues! First part of the start up seemed to work fine, but then performance drops to zero. Right, I have an idea of what is going on here, time to take the side of the computer and explore the internals. After pretty much 25 years in computers I have come across these symptoms before. Just as I thought, the temperature of the processor is incredible. Just to touch in that area was painful it was so hot. Problem here is not a software issue, but the computer and its ventilation is clogged up with muck!
A computer relies on a healthy air flow to keep vital components cool. The problem here is all the air flow is being blocked so the computer was working on start up when everything was cold but once it heated up and could not get any cooling it was just stopping or running super slow.
So, before upgrading any components in this system, we are going to have to strip everything and clean it out, and get it back to woking order.
A hoover of the case, cleaning out the processor cooler and fans later, we now have a speedy system that starts up perfectly and runs really stable. Now where did I put that new graphics accelerator and solid state drive? Time to upgrade this workstation.
If your machine(s) are slow, why not get us to take a look at it? Maybe its not your software…